Got Any Questions?
FAQs
Do you offer customized or personalized products?
Yes, we offer customized and personalized items on select products. You can add your details or instructions on the product page before checkout.
How long does it take to process an order?
Orders are usually processed within 1–3 business days. Customized items may take a little longer to prepare.
How long does shipping take?
Shipping typically takes 5–10 business days, depending on your location. Delivery times may vary during holidays or peak seasons.
Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number via email.
Do you accept returns or exchanges?
We accept returns on non-customized items only. Customized or personalized products are not eligible for return unless they arrive damaged or defective.
What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll be happy to help.